Since 2024, the European Commission has been running several proceedings against Meta under the Digital Services Act (DSA). Several have led to preliminary findings, including one that directly affects banned users: in October 2025, the Commission found that the Facebook and Instagram appeal does not appear to allow users to put forward explanations and evidence. No fine has been imposed on Meta to date. What these findings say, and what they can change for your case.
What the Commission found, and what it has not decided
- 30 April 2024: proceedings opened against Meta, in particular because the Commission suspects that Meta "has not put in place an effective internal complaint-handling system".
- 24 October 2025: preliminary findings that Facebook and Instagram do not provide users with simple mechanisms to notify illegal content or to effectively challenge content moderation decisions; the appeal mechanism "does not appear to allow users to provide explanations or supporting evidence to substantiate their appeals".
- 29 April 2026: preliminary findings on minors under 13. According to the Commission, Meta's measures do not effectively prevent these minors from accessing Instagram and Facebook, nor promptly identify and remove them; for example, a minor can enter a false date of birth without any effective check.
- 10 July 2026: preliminary findings on the addictive design of Instagram and Facebook (infinite scroll, autoplay, notifications, personalised recommendations).
These are preliminary findings, which "do not prejudge the final outcome of the investigation". If its views are confirmed, the Commission may adopt a non-compliance decision and impose a fine capped at 6% of total worldwide annual turnover, as well as periodic penalty payments. As of 21 October 2026, no fine has been imposed on Meta under the DSA; the 200 million euro fine of April 2025 falls under a different text, the Digital Markets Act (DMA).
The finding that matters for a banned account
Challenging an account closure on your own often comes down to claiming, personally, that the platform's process denied you a real chance to defend yourself. The findings of 24 October 2025 address exactly that point: the authority responsible for supervising Meta noted, on a preliminary basis, that its appeal mechanism does not allow explanations and evidence to be submitted. They add to the DSA obligations the platform must already meet: a clear and specific statement of reasons (Article 17) and a complaint-handling system whose decisions are not taken solely by automated means (Article 20).
The findings of 29 April 2026, by contrast, concern age checks considered too weak, which let children under 13 in. They do not concern adults wrongly blocked as minors, and invoking them in that situation would be off-topic.
How a lawyer can use them
In a formal letter or before a court, public preliminary findings can be cited as context: they show that the point raised (an appeal that does not let you explain yourself, a reason that is too general) is not an isolated impression but a finding of the supervisory authority. On their own, they prove nothing about your case: that rests on your own facts, your messages, your dates and the rules invoked.
They can also be mentioned in other steps: a complaint to your data protection authority (in France, the CNIL), or a dispute referred to a certified body under Article 21 of the DSA.
The limits
These findings restore no account: the Commission's proceedings concern Meta's compliance with the DSA, not your account in particular. A possible fine would sanction the platform without compensating users; compensation is claimed in court, in particular on the basis of Article 54 of the DSA. And preliminary findings are not a final decision.
What they provide is context, not a guaranteed outcome, which is true of every step in this field.
Taking stock of your situation
If your Facebook or Instagram account was closed after an appeal that did not let you explain yourself, the AccountRights free diagnostic takes about five minutes and points you to the solution best suited to your case: a formal letter sent by AccountRights, a letter drawn up, signed and sent by an independent partner lawyer, or full case handling by an AccountRights partner lawyer.
AccountRights is not a law firm and does not provide legal advice. This article is general information about European regulation and public proceedings, not advice on your situation. Outcomes depend on the facts of each case and are never guaranteed. For advice on your situation, consult a lawyer.
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